As the return rate in e-commerce increases, profitability decreases. Two-way shipping, operational load, and depreciation increase the total cost. Especially in fast-growing stores, an uncontrolled return rate strains cash flow. Therefore, return management is not just a customer service issue, but a strategic profitability topic. If you are also curious about systematic methods to reduce return rates, you can find the operational contribution of our return product, which we offer to manage return processes in a more controlled manner, in the content.

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